STORE POLICY
CUSTOMER INFORMATION
Colour Accuracy
Due to differences between computer monitors and mobile screens the colours depicted on this website may differ slightly from the actual colours of the product.
If accurate colour matching is important then we recommend that you order a sample of the material to determine its suitability for your project.
Samples are available for a selection of Stock Fabrics.
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Minor Weave Faults
As part of the weaving process small faults may be present in a rolls of fabric.
We will take all reasonable steps to minimise the number of faults present and where possible advise of any imperfections.
We do not accept returns relating to the presence of minor weaving flaws or colour variations.
PRIVACY
We collect and use personal information to enable us to process and ship your order. We may also need to contact our customers with service related notices or messages. When purchasing items from this website you will be redirected to a secure 'payment gateway'. Wix.com provides us with the online platform that allows us to sell our products to you. Your data may be stored through Wix.com's data storage, databases and Wix.com applications. Your full credit card or debit card details are never stored on any data bases that we hold. Your personal details such as your delivery address are used to enable us to process your order. The payment gateways provided by Wix.com and used on this website adheres to the standards set by the PCI-DSS as managed by the PCI Security Standards Council which in association with Visa, Mastercard. American Express ensure the secure handling of credit card information.
If you have chosen to provide us with your email address in order to receive information, product news and offers using our 'Join Us' link you can opt out of this at any time by emailing us at - tartans@thomasgordon.co.uk or by writing to us at - Thomas Gordon & Sons, 43 High Street, Blairgowrie, Perthshire, PH10 6DA
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We may modify this privacy policy at any time in order to comply with any applicable laws or regulations.
PAYMENT METHODS
Payment may be made using a number of payment options, including
VISA, MASTERCARD, MAESTRO
OVERSEAS INQUIRIES
Please email us for further information regarding estimated shipping charges